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Product Design Skills

At its core, a product designer aims to create solutions that meet customer needs and business goals, guided by the principles of desirability, feasibility, and viability.

"Design is not just what it looks like and feels like. Design is how it works.”

— Steve Jobs

  • What Does a Product Designer do?

  • What Is the Design Process?

  • Key Deliverables

    • USER PERSONA

    • USER JOURNEY

    • SURVEYS & INTERVIEW FINDINGS

    • BRAINSTORMING NOTES

    • SKETCHES

    • WIREFRAMES

    • PROTOTYPING

    • STYLE GUIDES

    • UI LIBRARIES

    • DESIGN TOKENS

    • MOCKUPS

    • ANIMATIONS & MICRO-INTERACTIONS

    • TEST PLANS

    • FEEDBACK REPORT DESIGN SPECS

    • ASSET LIBRARIES

    • INTERACTION GUIDELINES

    • PERFORMANCE REPORTS

    • USER FEEDBACK SUMMARIES

    • IMPROVEMENT PROPOSALS

HOW?

What Does a Product Designer do?

As a Product Designer, I'm in the digital realm the architects of user experience. Meticulously blending business objectives with the intricate tapestry of user needs, I champion solutions that resonate deeply with target audience. From delving deep into research to harnessing the power of design thinking, I'm adept at navigating the challenges of the digital landscape. I wear many hats: researcher, problem solver, collaborator, and advocate for both users and stakeholders. I draw inspiration from diverse sources and continuously refine my craft, I strive to bridge the gap between feasibility, desirability, and viability. In essence, I'm the driving force behind digital products that not only function seamlessly but also delight and engage.

Let's break it down:

Primary Focus for a Product Designer (Digital Work): I create customer-centric digital solutions that address business goals while ensuring an intuitive and delightful user experience.

Research Focus: I understanding user needs, behaviors, and pain points through methods like user interviews, usability testing, and surveys.

 

Design Process: I iteratively conceptualize, prototype, test, and refine design solutions.

Customer Empathy: I put myself in the user's shoes, I truly understand their needs, emotions, and challenges.

Example of Work: I design a mobile app interface that simplifies online shopping, or revamp a website's navigation for better user flow.

Design Thinking: I use a human-centered approach to innovation that integrates the needs of people, the possibilities of technology, and the requirements for business success.

Problem Solving: I identify design challenges and brainstorm innovative solutions.

 

Stakeholder Interaction: I collaborate with developers, business analysts, and marketers to ensure the product aligns with both user needs and business objectives.

Champion For: Customer needs, ensuring that the end product delivers value and an excellent user experience.

Challenges: I balance user desires with technical feasibility and business objectives.

Continuous Challenges:  I stay updated with evolving user behavior, emerging technologies, and design trends.

Frequent Frustrations: I design constraints, shift project goals, or stakeholder disagreements.

Primary Concerns: Usability, accessibility, consistency, and ensuring the product resonates with the target audience.

Metrics: Usability success rates, user satisfaction scores, and task completion rates.

Outcome Measurement: I analyze user feedback, monitor product metrics, and conduct post-launch usability testing.

Inspiration Sources:  Designer blogs, user feedback, competitors' products, and design conferences.

Continuous Learning: I attend workshops, follow creative designers from around the world, and experiment with new design tools and techniques.

Soft Skills: I'm an active listener, an effective communicator, a collaborator, and a futurist.  I'm very adaptable, and empathetic.

End Goals: I deliver a digital product that both satisfies the customer's needs and achieves business objectives.

UX Design Process Image
PRODUCT DESIGN PROCESS

USER PERSONA

Name: Jamie Lawson

Age: 29

Job: Marketing Coordinator

Location: Austin, Texas

USER PERSONA

Name: Jamie Lawson

Age: 29

Job: Marketing Coordinator

Location: Austin, Texas

Persona image

The prototype dashboard concept I developed for the SmartTracker app vividly illustrates the envisioned user simple experience, detailing each interaction, transition, and interface element. It serves as a tangible blueprint, demonstrating how seamlessly users can navigate challenges and achieve their end goals.

Prototyping

Prototyping image
User Journey Image

The user journey I crafted for the SmartTracker app meticulously traces Jamie Lawson's progression from her first interaction to successful item retrieval. It captures her evolving emotions, anticipates her needs, and addresses potential hurdles, ultimately ensuring a satisfying and efficient experience.

USER JOURNEYS

A brief overview of what this test plan entails, its scope, and purpose. The objective here is to ensure that the SmartTracker app works seamlessly, is user-friendly, and effectively helps users locate their lost items.

Finally, we are considering risks and contingencies and seeking the approvals from key stakeholders to validate the test plan. Here are the steps:

APP TEST PLAN

Testing will cover:

  • Functional aspects of the app

  • User interface and experience

  • Compatibility across devices and OS

  • Performance under different conditions

  • Security features

SCOPE

Functional Testing: Ensure all features work as described.

Usability Testing: Evaluate the app's user-friendliness and ease of navigation.

Compatibility Testing: Check app performance across various devices and operating systems.

Performance Testing: Monitor app behavior under different conditions, such as multiple users tracking items simultaneously.

Security Testing: Ensure user data is protected and the app is resistant to potential threats.

TEST APPROACH

  • Beta features not yet released to the public

  • Third-party integrations

FEATURES NOT TO BE TESTED

  • Onboarding process

  • Pairing items with the app

  • Tracking item location in real-time

  • Notification system

  • History/log of previously lost and found items

  • User account management

FEATURES TO BE TESTED

  • Various smartphones and tablets (list specific models and OS versions)

  • Stable internet connection

  • Test accounts with various levels of activity

TEST ENVIRONEMENT

Provide a timeline, including milestones such as:

  • Test preparation

  • Test execution

  • Bug fixing

  • Regression testing

  • Final report generation

SCHEDULE

  • Test cases documentation

  • Test scripts

  • Bug reports

  • Test summary report

DELIVERABLES

  • Entry: All core features have been implemented.

  • Exit: All tests have been executed, all critical bugs are resolved, and the app is deemed stable.

ENTRY & EXIT CRITERIA

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