Colette 't Hart

PRODUCT DESIGNER – UX RESEARCHER / UX DESIGN - CREATIVE LEAD

Profile.

A multilingual creative director, product designer, and senior UX researcher, UX strategist, UX designer, iXD, team leader, collaborator and motivator offering 20+ years of comprehensive experience. Knowledge and achievements across digital strategy, web design, information architecture, usability testing, digital branding/UI design, client services and disciplines. Worked with clients across all sectors and sizes of organizations to include ABN AMRO, Yahoo Inc! and BBC. Managed design projects from concept, strategic, planning, through execution to final product. Extensive experience in UCD, Agile, and Waterfall methodologies. I am now looking to secure a challenging and rewarding role in Product Design in Software / Web Engineering.

Hard Skills.

UX Research

- for web and emerging platforms
- ethnography research
- task analysis
- contextual inquiry
- speculative design
- guerrilla testing
- heuristics evaluation
- usability testing
- empathy mapping
- user scenarios
- personas
- card sorting
01.

UX Strategy

- requirement gathering sessions
- business requirements
- establish solution goals
- establish success criteria
- identify & prioritize requirements
- auditing
- audience profiling
- comparative analysis
- competitive analysis
- content types definition
- Content strategy
02.

UX Design

- website audit
- value proposition
- surveys
- content mapping
- user case scenarios
- journey mapping
- workflow
- sitemap
- wireframing
- data & information architecture
- system design
- ecosystem map
03.

UI /iXD

- visual treatments
- visual cues
- heuristics
- page mock-up
- mood boards
- storyboards
- walkthrough
- color palette exploration
- typography exploration
- tone of voice
- low to high fidelity prototyping
04.
Soft Skills.
RESILIENCE
‍
Anticipates risks and feels comfortable with changes.
Remains engaged when facing challenges.
Able to positively deal with setbacks.
Soft Skills
RESPONSIBILITY
Accepts responsibility for own decisions and those of subordinates.
Assumes responsibility for mistakes.
Takes positive action to meet growing responsibility.
Delegates responsibility effectively
Soft Skills
LEADERSHIP
Extremely dedicated.
Takes pride in job.
Displays a high degree of honesty, loyalty and integrity.
Team player.
Soft Skills
INITIATIVE
Self-starter.
Excels in self-directing and self-pacing.
Solution seeker.
Soft Skills
CREATIVITY
Demonstrates imaginative insight. Continuously experimenting.
Seeks creative alternatives. Challenges conventional practices. Explores new paths, procedures and approaches.
Maintains a high level of curiosity
Soft Skills
EMPATHY
Understand the needs and feelings of others.
Creates a positive, high-functioning workplace.
Soft Skills
ANALYTICAL
Demonstrates a strong ability to analyse problems and find solutions that are relevant by conducting research and then inviting the team to participate in the discussion.
Soft Skills
ACHIEVEMENT
Attain results through positive actions. Founder of ACG community group. 1 in 3 people are affected by cancer. The ACG project helps and supports cancer patients and their carers in my community.
Soft Skills
COMMUNICATION
Develops and maintains two-way communications.
Active listener
Understands body language
2012 -
NOW.
VOLUNTEER | FREELANCER
Active listener - provided web packages/bespoke solutions to SMEs. Helped clients achieve measurable business results through the support of cloud-based technology and architect Web and Mobile solutions using HTML5. As a volunteer, founded ACG community group to support cancer patient and their careers. Raised funding for the Food bank. Have been a proactive learner in software engineering, programming, solution architecture & ML.
2008 -
2011.
BUSINESS OWNER/SALES REPRESENTATIVE – NATURA INSPIRED LTD, SURREY UK
Targeted the LOHAS (Lifestyles of Health and Sustainability) market. Worked with local government to ensure adequate recycling schemes for handling compostable soiled body care products and reduce landfills by selling composted nappies and pads products to local retailers.
2006 - 2007.
SENIOR UX DESIGNER, THE TEAM, LONDON, UK
Worked in project for the MET Police, APA, The Work, CECI and many more brands. Responsible for establishing UX best practices, design systems and UCD approach to design and develop user experience solutions for our client
2002 - 2006.
CREATIVE/USER EXPERIENCE CONSULTANT – BLUERAIN DESIGN LTD, SURREY UK
Worked for many London-based agencies, government and large organizations such as the BBCi, Surrey County Council, ABN AMRO, Abbey, BT, VW…was senior level for usability, site architecture, user interface design, graphic design (brand identity), marketing & research, strategy, product management toward developing new media solutions, Internet and Intranet applications and mobile interface
2001.
SENIOR PRODUCT DESIGNER/CUSTOMER EXPERIENCE DESIGNER FOR THE UED GROUP IN EUROPE - YAHOO! INC
Managed multi-projects and worked closely with the online producer network across the European pan. Controlled the visual presentation and interactive behavior of content and tools on the Yahoo! Network. Brought solid user centered design practices to each-and-every step of the creative design process. Everything that the user sees and use on the Yahoo! site is researched, conceived, planned, and produced by the UED team.
2000.
CREATIVE AND USER EXPERIENCE DIRECTOR - EVENT ZERO -ARLINGTON, MA, USA
Creating and driving the visual direction of event zero, a web design agency. Worked closely with clients, project teams and online directors across disciplines. Solution seeker - set up and ran usability labs for all our projects. The new UX design service increased revenue and built trust with our clients. Our bespoke solutions were intuitive, easy to use and empowering for our clients and their customers.
1999.
WEB ART DIRECTOR – AQUENT - BOSTON, MA, USA
Responsible for driving Aquent corporate identity and brand image throughout print materials and web presence. Conducted usability testing before each new product/feature prototype was launched. Orchestrated the cross-disciplinary web design team and worked closely with the technical and marketing team
1999.
SENIOR VISUAL DESIGNER - SAPIENT CORPORATION -CAMBRIDGE, MA
Developed concept with brand and marketing team to produce the digital interface and pushed the brand identity across media for fortune 500 companies. Worked as part of the usability team, tested the UI prototypes and improved integration using usability heuristics.
1998.
WEB DESIGN CONSULTANT – CSC CONSULTING NOW CALLED DXC TECHNOLOGY – WALTHAM – MA, USA
Responsible for creating initial visual design mockups to high fidelity prototypes for fortune 100 companies and large US public sector organizations.
1996 -
1998.
WEB DESIGNER - PARAMETRIC TECHNOLOGY CORPORATION - WALTHAM, MA, USA
Responsible for creating mini websites for new product launches and maintained the PTC website. Introduced usability heuristics to provide better user experiences for all projects.
1990 -
1992.
DESIGNER – PART TIME - MEDIO MULTIMEDIA CORPORATION - REDMOND, WA, USA
Led the creative digital brand direction of Medio Magazine and MedioNet. Worked closely with the marketing and executive team and coordinated efforts to push the brand.
1991.
TESTER (VOLUNTEER) - MICROSOFT - REDMOND, WA, USA
Part of the focus group for the pre-release FrontPage (authoring tool) beta version 1.0. Was responsible for testing the software for usability, feature elements, interface layout and fulfilment. Enjoyed the assignment so much that it opened the path for most of my career.

Education.

Udemy: linkedin.com/in/coeb
us/details/certifications/
Codecademy Pro: Full-stack Engineer (in progress)

  • 1994 – 1996 University of Washington, Seattle, WA, USA – Communication, and Information Systems (Honor student - GPA = 3.8/4.00

  • Bellevue College Icon

    1991 – 1994 Bellevue College,
    Bellevue, WA, USA –Social Sciences and Liberal arts (Honor student GPA=3.7/4.0) - Member the chapter of Phi Theta Kappa

  • Tuft University Icon

    1988 - 1990 SMFA at Tuft University, Boston, MA, USA – Visual Art

  • Institution du Mont Saint Jean Icon

    1974 – 1985 Institution du Mont St Jean, Antibes, France – Primary and Secondary schools

Resume

Resume